Workshop Controller - No Weekends, Growth & Bonus

Octane Recruitment Limited; Altrincham; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Excellent Efficiency Bonus

No Weekend work

31 days annual leave

In house training opportunities

Enhanced maternity leave

State of the art tooling

Great pension scheme

Company Discounts

Job summary

Octane Recruitment Limited is seeking an experienced Workshop Controller in Altrincham to join a leading dealer group. You will oversee workshop workflow, allocate tasks to technicians, monitor progress and ensure timely, high-quality job completion.

We require 1+ years' Workshop Controller experience (main dealer preferred) and a Full UK driving license. The role offers a salary up to £38,000 plus achievable bonuses and OTE £46k, with a Monday–Friday 8:30am–5pm schedule and no weekends.

Qualifications

• 1+ years experience as Workshop Controller.
• Full UK driving license.
• Main dealership experience is beneficial but not essential.

Responsibilities

• Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion
• Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
• Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
• Maintain agreed service levels and ensure the smooth daily running of the workshop
• Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
• Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
• Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
• Monitor and contribute to financial performance, supporting cost control and efficiency improvements
• Handle and resolve customer complaints in a timely and professional manner
• Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement

Skills

Workshop Controller experience

Full UK driving license

Dealership experience beneficial

Job description

Octane Recruitment Limited is seeking an experienced Workshop Controller in Altrincham to join a leading dealer group. You will oversee workshop workflow, allocate tasks to technicians, monitor progress and ensure timely, high-quality job completion.

We require 1+ years' Workshop Controller experience (main dealer preferred) and a Full UK driving license. The role offers a salary up to £38,000 plus achievable bonuses and OTE £46k, with a Monday–Friday 8:30am–5pm schedule and no weekends.