Workplace Facilities Coordinator

paretofm; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A high-profile client in London is seeking a vibrant Workplace Facilities Coordinator to deliver excellent customer service and ensure all office services meet requirements. The key responsibilities include managing office setups, handling meeting rooms, and maintaining supplier relationships. Candidates should possess strong communication and customer service skills, along with the ability to thrive in fast-paced environments.

Qualifications

• Experience in fast-paced environments.
• Proven customer service experience.
• Excellent communication skills.

Responsibilities

• Oversee the setup of office and agile working areas.
• Manage meeting rooms and AV support.
• Conduct regular audits and report issues.
• Serve as a First Aider and Fire Warden.

Skills

Communication

Customer Service

Teamwork

Client-focused approach

Tools

Google applications

Job description

Job Title: Workplace Facilities Coordinator

Location: London

Contract Type: Full-time

Shift Pattern: 8:00am - 5:00pm

Overview:

This is a full-time role based in London for a high-profile client. We seek vibrant, enthusiastic candidates who are outgoing, customer-focused, and proactive. The role involves delivering excellent customer experience and ensuring all services meet contract and office requirements.

Key Responsibilities:

• Oversee the setup of office and agile working areas, including furniture moves and builds.
• Manage meeting rooms, AV support, and equipment supplies.
• Build and maintain relationships with internal and external suppliers, resolving service issues and representing Pareto and the Workplace team.
• Conduct regular audits within the office and report issues.
• Follow security and emergency procedures; respond calmly to emergencies, notify appropriate personnel.
• Support the Regional Workplace Manager and act as deputy when needed.
• Be flexible to cover out-of-hours events (TOIL).
• Serve as a First Aider and Fire Warden.
• Log accidents, incidents, and near misses via Pareto portal.
• Fill gaps in facilities roles during resource constraints.
• Handle guest and employee requests as needed.
• Perform other duties as required by the client.

Experience and Knowledge:

• Excellent communication, coaching, and feedback skills.
• Experience in fast-paced environments.
• Proven customer service experience.
• Proficient in Google applications (Docs, Sheets, Slides, Calendar, Drive).

Key Skills:

• Client-focused approach.
• Ability to work independently or as part of a team.
• Confident and courteous in person and over the phone.