Workplace Facilities Coordinator

Pareto Facilities Management Ltd; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in facilities management is seeking a Workplace Facilities Coordinator in London. The role involves overseeing office setups, managing meeting rooms, and ensuring excellent customer service. Ideal candidates should be enthusiastic, customer-focused, and able to handle various responsibilities in a dynamic environment.

Qualifications

• Experience in a fast-paced environment.
• Proven experience in a customer service environment.

Responsibilities

• Oversee the setup of office areas and agile working areas.
• Lead Meeting Room Management and AV support.
• Build and maintain effective relationships with suppliers.

Skills

Communication

Customer focused Skills

Cultural sensitivity

Education

IOSH Level 3 Managing Safety

Tools

Google applications

Job description

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Job Title : Workplace Facilities Coordinator

Location : London

Contract Type : Full time Shift Pattern: 8:00am-5:00pm

Salary: £30-£40K DOE

Overview:

This is a full-time role based in London for a high-profile Client. We are looking for the most vibrant, exciting, enthusiastic candidate. We want team members to be outgoing, customer focused, always willing to help and always willing to own a problem to completion. Joining a Multi-Skilled Team in delivery an excellent customer experience, whilst ensuring all services are delivered to contract and office requirements.

Key responsibilities :

• Oversee the setup of the office areas and agile working areas, this includes moving furniture as well as furniture builds.
• Lead Meeting Room Management, AV and meeting support, supply and equipment management
• Build and maintain effective relationships with internal/external suppliers by resolving service issues and acting as an ambassador for both Pareto and the Workplace team.
• Carry out regular audits throughout the office and report any issues.
• Follow security and emergency procedures as defined from the Global team. Respond to emergency situations in a calm, efficient manner. Summon appropriate assistance and make appropriate notifications in accordance with operating procedures.
• Support the Regional Workplace Manager perform their role effectively and act as deputy in their absence.
• Flexibility to cover OOH events – TOIL
• First Aider/Fire Warden
• Logging any accidents, incidents, near misses on site via Pareto portal
• Must be prepared to ‘fill the gaps and step into any of the facilities roles in times of constrained resource.
• Action ad hoc guest and employee request
• Any other duties required by the client.
  
  

Experience and knowledge:

• Excellent communication, coaching and feedback skills.
• Experience in a fast-paced environment.
• IOSH Level 3 Managing Safety
• Proven experience in a customer service environment.
• PC literate and competent in all relevant Google applications, i.e., Google docs, Sheet, Google slides, G-Calendar and Drive
  
  

Key Skills:

• Good Communicator
• Client focused Skills
• Able to work on own initiative or as team player.
• Confident and courteous manner, both in person and on the phone
• Commitment to customer care
• Cultural sensitivity and awareness

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Facilities Services

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