Workplace Facilities Coordinator

Pareto FM; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company is seeking a Workplace Facilities Coordinator in London. This full-time role involves overseeing office setups, managing meeting rooms, and ensuring excellent customer service. The ideal candidate will have strong communication skills, experience in fast-paced environments, and a commitment to customer care. Flexibility and the ability to handle various facilities roles are essential.

Qualifications

• Experience in a fast-paced environment.
• Proven experience in a customer service environment.

Responsibilities

• Oversee office setup and agile working areas.
• Lead Meeting Room Management and AV support.
• Support the Regional Workplace Manager.

Skills

Communication

Client focused Skills

Cultural sensitivity

Education

IOSH Level 3 Managing Safety

Tools

Google Docs

Google Sheets

Google Slides

G-Calendar

Google Drive

Job description

Job Title : Workplace Facilities Coordinator

Location : London

Contract Type : Full time Shift Pattern: 8:00am-5:00pm

Salary: £30-£40K DOE

Overview:

This is a full-time role based in London for a high-profile Client. We are looking for the most vibrant, exciting, enthusiastic candidate. We want team members to be outgoing, customer focused, always willing to help and always willing to own a problem to completion. Joining a Multi-Skilled Team in delivery an excellent customer experience, whilst ensuring all services are delivered to contract and office requirements.

Key responsibilities :

· Oversee the setup of the office areas and agile working areas, this includes moving furniture as well as furniture builds.

· Lead Meeting Room Management, AV and meeting support, supply and equipment management

· Build and maintain effective relationships with internal/external suppliers by resolving service issues and acting as an ambassador for both Pareto and the Workplace team.

· Carry out regular audits throughout the office and report any issues.

· Follow security and emergency procedures as defined from the Global team. Respond to emergency situations in a calm, efficient manner. Summon appropriate assistance and make appropriate notifications in accordance with operating procedures.

· Support the Regional Workplace Manager perform their role effectively and act as deputy in their absence.

· Flexibility to cover OOH events – TOIL

· First Aider/Fire Warden

· Logging any accidents, incidents, near misses on site via Pareto portal

· Must be prepared to ‘fill the gaps and step into any of the facilities roles in times of constrained resource.

· Action ad hoc guest and employee request

· Any other duties required by the client.

Experience and knowledge:

· Excellent communication, coaching and feedback skills.

· Experience in a fast-paced environment.

· IOSH Level 3 Managing Safety

· Proven experience in a customer service environment.

· PC literate and competent in all relevant Google applications, i.e., Google docs, Sheet, Google slides, G-Calendar and Drive

Key Skills:

· Good Communicator

· Client focused Skills

· Able to work on own initiative or as team player.

· Confident and courteous manner, both in person and on the phone

· Commitment to customer care

· Cultural sensitivity and awareness