Workplace Facilities Coordinator

JR United Kingdom; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in workplace management is seeking a Workplace Facilities Coordinator to enhance back-office functions and ensure a productive environment. This role involves coordinating services, managing operations, and delivering high-quality customer service across UK offices. Ideal candidates will have experience in facilities management and strong organisational skills.

Qualifications

• Proven experience in a coordination role, preferably in facilities management.
• Familiarity with health and safety regulations and reporting processes.

Responsibilities

• Coordinate services like cleaning, catering, and maintenance.
• Monitor and update workplace management systems with accurate data.
• Assist with budget tracking and invoice processing.

Skills

Organisational Skills

Communication

Multitasking

Education

FM Qualification

Tools

Microsoft Office Suite

Job description

Location: London, EC3N 2ER

Hours of work: 40

Contract Type: Permanent

Job Description

The Workplace Facilities Coordinator plays a crucial role in ensuring the seamless operation and administration of the workplace environment for the client account.

This role focuses on enhancing back-office functions and contributing to a positive experience for both employees and guests. The coordinator works closely with various teams to uphold the core values of ISS and our client, ensuring that service delivery meets the highest standards.

In addition to providing high-quality customer service, the Workplace Facilities Coordinator is responsible for delivering technical support and managing facilities operations across the client’s UK offices.

The role requires a deep understanding of relevant Facilities Management procedures and processes, ensuring consistency, compliance, and efficient service delivery.

This position is key to maintaining a productive, safe, and well-managed workplace environment.

Key Responsibilities

• Provide support to the Workplace Facilities Manager and teams, ensuring compliance with policies and standards.
• Coordinate services like cleaning, catering, and maintenance for seamless operations.
• Monitor and update workplace management systems with accurate data and generate reports on metrics.
• Assist with budget tracking, invoice processing, and expense reconciliation.
• Serve as the point of contact for workplace queries and liaise with suppliers for service delivery.
• Maintain health and safety records, support ESG initiatives, and ensure compliance with relevant policies.
• Identify process improvement opportunities and assist with the rollout of new workplace technologies.

Professional and Personal Competencies/Qualifications

• Proven experience in a coordination role, preferably in facilities management or a workplace environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and workplace management systems.
• Excellent organisational and multitasking skills, with the ability to manage competing priorities.
• Strong written and verbal communication skills.
• Familiarity with health and safety regulations and reporting processes (preferred).
• Hold or be working towards an FM qualification (preferred).

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [emailprotected]