Workplace Facilities Coordinator

ZipRecruiter; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Workplace Facilities Coordinator in London. This role ensures smooth operations and high-quality service delivery across the workplace environment. Responsibilities include coordinating services, managing budgets, and maintaining compliance with health and safety regulations. Candidates should have experience in facilities management and excellent organizational skills.

Qualifications

• Proven experience in a coordination role, preferably in facilities management.
• Familiarity with health and safety regulations.

Responsibilities

• Coordinate services like cleaning, catering, and maintenance.
• Monitor and update workplace management systems.
• Assist with budget tracking and invoice processing.

Skills

Organisational Skills

Communication

Multitasking

Education

FM Qualification

Tools

Microsoft Office Suite

Workplace Management Systems

Job description

Job Description

Workplace Facilities Coordinator

Location: London, EC3N 2ER

Hours of work: 40

Contract Type: Permanent

The Workplace Facilities Coordinator plays a crucial role in ensuring the seamless operation and administration of the workplace environment for the client account.

Job Description

This role focuses on enhancing back-office functions and contributing to a positive experience for both employees and guests. The coordinator works closely with various teams to uphold the core values of ISS and our client, ensuring that service delivery meets the highest standards.

In addition to providing high-quality customer service, the Workplace Facilities Coordinator is responsible for delivering technical support and managing facilities operations across the client’s UK offices.

The role requires a deep understanding of relevant Facilities Management procedures and processes, ensuring consistency, compliance, and efficient service delivery.

This position is key to maintaining a productive, safe, and well-managed workplace environment.

Key Responsibilities

• Provide support to the Workplace Facilities Manager and teams, ensuring compliance with policies and standards.
• Coordinate services like cleaning, catering, and maintenance for seamless operations.
• Monitor and update workplace management systems with accurate data and generate reports on metrics.
• Assist with budget tracking, invoice processing, and expense reconciliation.
• Serve as the point of contact for workplace queries and liaise with suppliers for service delivery.
• Maintain health and safety records, support ESG initiatives, and ensure compliance with relevant policies.
• Identify process improvement opportunities and assist with the rollout of new workplace technologies.

Professional and Personal Competencies/Qualifications

• Proven experience in a coordination role, preferably in facilities management or a workplace environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and workplace management systems.
• Excellent organisational and multitasking skills, with the ability to manage competing priorities.
• Strong written and verbal communication skills.
• Familiarity with health and safety regulations and reporting processes.
• Hold or be working towards an FM qualification.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose—whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer a challenging and exciting career in an organization with people at its heart. In ISS, everyone has the opportunity to develop, grow, and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of race, gender, age, disability, marital or civil partnership status, maternity, or belief. We value diversity and strive to make ISS a more creative, productive, and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail].