Workplace Facilities Coordinator

TN United Kingdom; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in London is looking for a Workplace Facilities Coordinator to provide exceptional customer service and manage office setups. The role involves overseeing agile workspaces, managing meeting rooms, and maintaining supplier relationships. Ideal candidates should have strong communication skills and proven customer service experience. Flexibility for out-of-hours events is required.

Qualifications

• Proven customer service experience.
• Experience in a fast-paced environment.

Responsibilities

• Oversee the setup of office and agile working areas.
• Manage meeting rooms and AV equipment.
• Conduct regular audits of the office.

Skills

Communication

Customer Service

Teamwork

Client-focused

Tools

Google Docs

Google Sheets

Google Slides

Google Calendar

Google Drive

Job description

Social network you want to login/join with:

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Client:

Pareto Facilities Management

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

531363fc257b

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Job Title: Workplace Facilities Coordinator

Location: London

Contract Type: Full time

Shift Pattern: 8:00am-5:00pm

Overview:

This is a full-time role based in London for a high-profile client. We are seeking an outgoing, customer-focused, enthusiastic candidate who is willing to help and own problems to completion. The role involves joining a multi-skilled team to deliver excellent customer service and ensure all services meet contract and office requirements.

Key responsibilities:

1. Oversee the setup of office and agile working areas, including moving and building furniture.
2. Manage meeting rooms, AV equipment, and meeting support services.
3. Build and maintain relationships with internal and external suppliers, resolving service issues and representing Pareto and the Workplace team.
4. Conduct regular audits of the office and report issues.
5. Follow security and emergency procedures, respond calmly in emergencies, and notify appropriate personnel.
6. Support the Regional Workplace Manager and act as deputy when needed.
7. Be flexible to cover out-of-hours events with TOIL.
8. Serve as a First Aider and Fire Warden.
9. Log accidents, incidents, and near misses via Pareto portal.
10. Fill gaps and step into any facilities roles during resource constraints.
11. Handle ad hoc guest and employee requests.
12. Perform any other duties required by the client.

Experience and knowledge:

• Excellent communication, coaching, and feedback skills.
• Experience in a fast-paced environment.
• Proven customer service experience.
• Proficient in Google applications such as Docs, Sheets, Slides, Calendar, and Drive.

Key Skills:

• Client-focused skills.
• Ability to work independently or as part of a team.
• Confident and courteous manner both in person and on the phone.