Workplace Experience Specialist: Guest Services & Events

CBRE HV; Redhill; On-site; GBP 23,000 - 29,000; Full time

Job summary

CBRE HV is seeking a Workplace Experience Coordinator in the United Kingdom. You will be the first point of contact for building occupants, greeting visitors and handling inquiries with a professional, customer-focused approach.

You will coordinate activities, manage maintenance requests, and support on-site events, while following safety procedures and coordinating with vendors to ensure a seamless workplace experience.

Qualifications

• High School Diploma or GED (up to 2 years of related experience).
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for all those entering the facility, greet them warmly.
• Answer the telephone in a professional manner.
• Arrange and confirm recreational, dining, and business activities for requestors.
• Manage maintenance work orders; coordinate mail, office supplies, and onboarding.
• Acknowledge inquiries or complaints; provide solutions in a customer-service oriented way.
• Manage on-site events: secure space, set up and tear down, deliver supplies.
• Follow property emergency procedures and notify parties to ensure safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team and follow manager instructions.
• Apply defined duties and procedures to solve straightforward problems.

Skills

Strong communication skills

Microsoft Office proficiency

Strong organizational skills

Education

High School Diploma or GED

Job description

CBRE HV is seeking a Workplace Experience Coordinator in the United Kingdom. You will be the first point of contact for building occupants, greeting visitors and handling inquiries with a professional, customer-focused approach.

You will coordinate activities, manage maintenance requests, and support on-site events, while following safety procedures and coordinating with vendors to ensure a seamless workplace experience.