Office Experience Lead: Front Desk & Events

CBRE; Greater London; On-site; GBP 27,000 - 37,000; Full time

Job summary

CBRE Global Workplace Solutions in London is seeking a Workplace Experience Coordinator to greet visitors, manage reception duties and support employee-facing services, delivering a welcoming, efficient office environment. This fully on-site role runs Monday to Friday, 7:30 AM to 6:00 PM, with occasional flexibility for events or after-hours coverage.

The ideal candidate has at least 2 years in front desk, concierge or hospitality, and strong communication skills.

Qualifications

• A minimum of 2 years of frontdesk, concierge, customer service, or other hospitality experience.
• Open and flexible workschedules.
• Ability to comprehend andinterpret and action instructions.
• Comfortable meeting andengaging with new people with a warm demeanor, being able to assess circumstances, empathise, and offer help.
• Apply a high level of attentionto detail as well as strong verbal and written skills.
• Ability to work requiringsignificant walking or through other means of mobility. This includes standing in position forextended periods, reaching, bending, stooping, pushing and/or pulling, and frequentlylifting to 40 lbs.

Responsibilities

• Greet employees and visitors, issue visitor passes, and route calls to appropriate parties.
• Support reception, switchboard, mailroom, deliveries, AV, meeting/event coordination and supplies.
• Maintain workspace awareness and coordinate with vendors to ensure a safe, comfortable environment.
• Respond to inquiries via email, Slack or in person with accurate information.
• Sort and distribute mail and packages to central mail room and desks on-site.
• Follow security and emergency procedures and assist as needed.
• Complete assigned projects using data analysis to support workplace organization.

Skills

Front desk experience

Customer service

Hospitality experience

Communication skills

Job description

CBRE Global Workplace Solutions in London is seeking a Workplace Experience Coordinator to greet visitors, manage reception duties and support employee-facing services, delivering a welcoming, efficient office environment. This fully on-site role runs Monday to Friday, 7:30 AM to 6:00 PM, with occasional flexibility for events or after-hours coverage.

The ideal candidate has at least 2 years in front desk, concierge or hospitality, and strong communication skills.