Guest Experience & Workplace Services Coordinator

CBRE Group, Inc.; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

CBRE Group, Inc. in Greater London is seeking a Workplace Experience Coordinator to deliver world-class customer service to employees in a designated building.

You will greet visitors, answer calls, coordinate events, manage maintenance work orders, and support on-site vendors while following safety procedures.

This on-site role requires strong organization and communication skills and a proactive, service-oriented mindset.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Greet visitors and be the first point of contact.
• Answer the telephone in a professional manner.
• Coordinate recreational, dining, and business activities as requested.
• Manage maintenance work orders and coordinate workplace services.
• Address employee inquiries with professional, customer-service-driven responses.
• Plan and support on-site events including setup and teardown.
• Follow emergency procedures to ensure building safety.
• Coordinate with vendors supplying workplace services.
• Explain information clearly within the team and follow manager directions.
• Apply existing procedures to solve straightforward problems.

Skills

Customer service

Communication

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. in Greater London is seeking a Workplace Experience Coordinator to deliver world-class customer service to employees in a designated building.

You will greet visitors, answer calls, coordinate events, manage maintenance work orders, and support on-site vendors while following safety procedures.

This on-site role requires strong organization and communication skills and a proactive, service-oriented mindset.