Workplace Experience Assistant

Impact Recruitment Group Ltd.; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading creative agency in Central London is seeking a Workplace Experience Assistant to join their Facilities and Front of House team on an ongoing temporary basis. This hands-on, client-facing role involves supporting daily operations, managing mailroom services, providing front-of-house assistance, and ensuring health and safety adherence. Ideal candidates will be friendly, proactive, and able to engage confidently with clients and visitors in a fast-paced office environment.

Qualifications

• Professional and confident in dealing with clients and visitors.
• Energetic and service-focused with a proactive approach.
• Comfortable with manual handling and physical tasks.

Responsibilities

• Support workplace and facilities operations, including mailroom services.
• Handle incoming and outgoing post, parcels, and couriers.
• Provide front-of-house support and assist with meeting room bookings.
• Carry out health & safety checks and support inductions.
• Assist with meeting room set-ups for events and client meetings.

Skills

Friendly demeanor

Proactive attitude

Physical stamina

Client-facing skills

Job description

Workplace Experience Assistant (Facilities)

• Start date:Monday 5th January
• Hours:8:00am – 5:00pm
• Rate:£15 per hour
• Location:Central London (5 days in the office)
• Contract:Ongoing temporary

We’re working with a leading creative agency based in Central London who are looking for aWorkplace Experience Assistantto join theirFacilities and Front of House teamon an ongoing temporary basis.

This is a hands-on,client-facing rolesupporting the day-to-day running of a busy Head Office, helping to deliver a positive and professional experience for employees and visitors alike. You’ll be part of a collaborative team in a fast-paced environment, with a strong focus on front-of-house support, facilities operations, service delivery, health & safety, and overall office experience.

Key responsibilities include:

• Supporting workplace and facilities operations, including mailroom services
• Handling incoming and outgoing post, parcels and couriers
• Providing front-of-house support, including answering phones, greeting visitors and assisting with meeting room bookings
• Assisting with meeting room set-ups and supporting client meetings and internal events
• Carrying out health & safety checks and supporting inductions
• Supporting the workplace helpdesk and wider team as required
• Manual handling and heavy lifting as part of daily duties

About you:

• Friendly, professional and confident dealing with clients and visitors
• Proactive, energetic and service-focused
• Comfortable with physical tasks and manual handling
• Able to work in a fast-paced, fully office-based environment

This is a great opportunity for someone looking for ongoing work within a professional, people-focused workplace.