Workforce Compliance Coordinator

Roku, Inc.; Hartford; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading technology company seeks a Workforce Compliance Coordinator in Hartford, UK. The role involves managing compliance processes for contingent workers, resolving service desk tickets, and working with cross-functional teams to enhance compliance operations. The ideal candidate has over three years of HR experience, strong analytical skills, and familiarity with ticketing systems like Workday and JIRA. Join a dynamic, global team dedicated to excellence in compliance.

Qualifications

• 3+ years of experience in an HR operational support role.
• Experience in program coordination and project management focused on workforce compliance.
• Detail-oriented with strong analytical skills.

Responsibilities

• Handle and resolve tickets within the Roku Service Desk.
• Review and validate Workday tasks for compliance.
• Collaborate with Assignment Managers and Legal on compliance processes.

Skills

HR operational support

Program coordination

Project management

Analytical skills

Interpersonal skills

Detail oriented

Tools

Workday

JIRA

Job description

About the Role

As a Workforce Compliance Coordinator, you will maintain and enhance our organization's commitment to compliance. This global role supports the Contingent Workforce program, background check processes, and overall compliance programs and projects at Roku.

Responsibilities

• Efficiently handle and resolve tickets within the Roku Service Desk.
• Review and validate Workday tasks, ensuring completeness, accuracy, and compliance with internal standards and external regulations.
• Work closely with Assignment Managers, Legal, vendors, and other stakeholders to ensure seamless compliance processes for Contingent Workers.
• Develop and maintain custom, scheduled, and ad-hoc reports to support audits, team metrics, program performance tracking, and stakeholder requests.
• Support background check processes and liaise with Recruiting Coordination team.
• Proactively identify opportunities for process automation, enhanced reporting, and improved documentation practices.

Qualifications

• 3 or more years of experience in an HR operational support role.
• Proven experience in program coordination and project management, with a preferred focus on workforce compliance, background checks, and/or contingent workers.
• Detail oriented with the ability to meticulously review and analyze information for accuracy.
• Strong analytical and problem‑solving skills; ability to work with large datasets and interpret results to support business decisions.
• Effective communication and interpersonal skills to collaborate with cross‑functional teams.
• Familiarity with ticketing systems and service desk operations (Workday and JIRA preferred).
• This is a global position that requires experience working with international teams, a solid understanding of cross‑border regulations or laws, and the ability to operate effectively across various time zones.