Work Order Control & Service Coordination Specialist

finning; Chesterfield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual Bonus

Laptop & Phone

Pension up to 7%

Life Insurance

Share Scheme

Healthcare Benefits

Flexible Working

Mental Health Support

Give As You Earn

Wellbeing Solutions

Length of Service Awards

Job summary

Finning (UK) Ltd is seeking a Work Order Process Co-Ordinator in Chesterfield to support the work order control process and ensure excellent customer service. You will help with answering calls, opening work orders, planning service repairs, resolving disputes, and maintaining communication with customers.

The role involves time sheet entry, coordination of planned activities, and providing general admin support to the service operation.

Qualifications

• Strong organisation and communication skills.
• Experience with order control and invoicing processes.
• Ability to support planning and service repair workflows.
• Customer-focused approach with problem-solving能力

Responsibilities

• Support time sheet entry process.
• Manage work orders including proformas and PO numbers.
• Coordinate planned activities and service delivery.
• Assist service engineers with documentation and processes.
• Provide coverage to ensure timely service delivery and customer satisfaction.

Skills

Good organiser

Good communicator

Process adherence

Customer focus

Parts ordering

Equipment knowledge

Job description

Finning (UK) Ltd is seeking a Work Order Process Co-Ordinator in Chesterfield to support the work order control process and ensure excellent customer service. You will help with answering calls, opening work orders, planning service repairs, resolving disputes, and maintaining communication with customers.

The role involves time sheet entry, coordination of planned activities, and providing general admin support to the service operation.