Workshop Coordinator - Derby | Flexible Hours

Balfour Beatty plc; East Midlands; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Smart working

25 days annual leave

Pension

Volunteer leave

Job summary

Balfour Beatty plc in Derby is seeking a highly organised Workshop Co-ordinator to support the day-to-day operations of a busy vehicle workshop. You will work closely with the Workshop Manager, supervisors and technicians to plan maintenance, manage bookings, open and close job cards, and ensure accurate documentation and invoicing processes.

Ideal candidates will have administration or coordination experience, excellent communication skills and a proactive approach to customer service.

Qualifications

• Experience in administration, coordination or customer service roles.
• Strong planning and organisational abilities with ability to multitask.
• Excellent verbal and written communication skills.
• Good IT skills and confidence using business systems.

Responsibilities

• Manage the workshop diary and coordinate bookings for servicing, valeting, tyres and glass repairs.
• Open, maintain and close job cards with full documentation.
• Be the main contact for customers via the 1link system and provide updates.
• Raise invoices, process payments and assist with outstanding accounts.
• Coordinate with parts to ensure availability for planned maintenance.
• Schedule and manage MOT bookings for fleet vehicles.
• Maintain accurate customer, vehicle and workshop records.
• Support efficient administrative processes and compliance with safety and GDPR.

Skills

Organisational skills

Customer service

Communication skills

IT literacy

Tools

Microsoft Office

Job description

Balfour Beatty plc in Derby is seeking a highly organised Workshop Co-ordinator to support the day-to-day operations of a busy vehicle workshop. You will work closely with the Workshop Manager, supervisors and technicians to plan maintenance, manage bookings, open and close job cards, and ensure accurate documentation and invoicing processes.

Ideal candidates will have administration or coordination experience, excellent communication skills and a proactive approach to customer service.