Service Coordinator - 6-Month Contract

finning; Corby; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

25 days holiday

Life insurance

Pension up to 7%

Share scheme

Job summary

Finning (UK) Ltd's DiPerk service team seeks a Service Administrator for a 6-month contract to coordinate service activities, manage admin processes, and keep vital records up to date. Training will be provided on our systems and processes.

You will schedule visits, handle customer enquiries, raise purchase orders, allocate parts, and work with engineers and planners to deliver excellent service—supporting a busy operation.

Qualifications

• Previous experience in administration or customer service.
• Strong organisational skills with ability to manage multiple tasks.
• Attention to detail and accuracy in records.
• Confident communication with a professional telephone manner.
• Good working knowledge of Outlook and Excel.
• Proactive in following up on outstanding actions and information.
• Team player who builds positive working relationships.

Responsibilities

• Schedule routine service visits and confirm dates with customers.
• Be a central contact for customer enquiries and provide timely support.
• Create and maintain service jobs with accurate records.
• Raise purchase orders, process paperwork and support invoicing.
• Order and allocate parts to service jobs and resolve admin issues.
• Review engineer reports, record hours and mileage, follow up on gaps.
• Prepare warranty claim documentation and maintain records.

Skills

Administrative support

Customer service

Organised

Outlook

Excel

Communication

Team player

Tools

CRM software

MS Office

Job description

Finning (UK) Ltd's DiPerk service team seeks a Service Administrator for a 6-month contract to coordinate service activities, manage admin processes, and keep vital records up to date. Training will be provided on our systems and processes.

You will schedule visits, handle customer enquiries, raise purchase orders, allocate parts, and work with engineers and planners to deliver excellent service—supporting a busy operation.