Online Product Support

GL Inc.; Remote; GBP 60,000 - 80,000; Part time

Job summary

A consulting firm is seeking Product Testers to work from home in the UK. You will document product tests, provide feedback, and follow specific instructions. The role offers competitive pay of £18/hr to £32/hr, with a commitment of 15-25 hours per week. No experience is required, and you can work around your own schedule. This position allows you to learn about an exciting industry while testing products for big brands.

Benefits

Competitive pay rate

Weekly pay

Work around your own schedule

Telecommute

Qualifications

• Ability to follow specific instructions.
• Excellent attention to detail and curious spirit.
• 18 years or older.

Responsibilities

• Document In-Home Usage Tests as instructed.
• Use the product responsibly.
• Follow the In-Home Usage Test Daily Schedule for each project.

Skills

Attention to detail

Ability to follow instructions

Good communication skills

Job description

Overview

Job description: Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18/hr and £32/hr, depending on the In-Home Usage Test project. No experience required.

There is no payment required to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping; everything is paid by our company. In-Home Usage Testers are independent contractors, and we pay weekly on Wednesdays by direct deposit or by check.

UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) in the UK and internationally. We provide actual user feedback in real time to companies and market research firms to evaluate products for proper product certification and greater market access.

During your application process, reputable market research companies may determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers to ensure the right participants are engaged and to achieve the representative sample needed.

Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Responsibilities

• Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
• Take care of the product being tested and use it responsibly
• Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
• Some projects may require participants to use MFour’s Mobile In-Home Use Test Technology to capture Point-of-Emotion insights
• There are times when the product being tested may be discussed in a private chat room opened by a market research firm
• Write reviews as requested in the In-Home Usage Test Daily Schedule for each project

Qualifications

• Ability to follow specific instructions
• Excellent attention to detail and curious spirit
• Be able to work 15-25 hours per week and commit to a certain routine
• Have access to a computer or smartphone and a reliable internet connection
• Have access to a digital camera or cellphone camera that takes pictures
• Be honest and reliable
• Good communication skills are an asset
• 18 years or older

Benefits

• Very competitive pay rate
• Weekly pay
• Work around your own schedule
• Learn about an exciting industry
• Telecommute (you can work from home, work or school)
• Most of the time you can keep the product you tested