Work Coach (Public Service) — Help People Find Work

Government Recruitment Service; Kinsley; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

The Government Recruitment Service is recruiting a Work Coach for the Universal Credit program in Yorkshire and Lincolnshire. The role involves working face-to-face with customers to provide coaching, guidance, and support to access work and claim the benefits they need.

Based in Hemsworth with responsibilities across on-site locations, you will handle diverse cases, build local opportunity knowledge, and deliver empathetic, high-quality service to claimants.

Responsibilities

• Provide support to Universal Credit claimants and other benefit claimants on site.
• Offer job-search guidance and match candidates to suitable vacancies.
• Ensure compliance with the Equality Act and provide additional support where needed.
• Build relationships with customers and local employers to expand opportunities.
• Manage a caseload, make timely decisions, and refer to appropriate help and support.

Job description

The Government Recruitment Service is recruiting a Work Coach for the Universal Credit program in Yorkshire and Lincolnshire. The role involves working face-to-face with customers to provide coaching, guidance, and support to access work and claim the benefits they need.

Based in Hemsworth with responsibilities across on-site locations, you will handle diverse cases, build local opportunity knowledge, and deliver empathetic, high-quality service to claimants.