Impactful Work Coach - Help People Progress

Government Recruitment Service; Rotherham; On-site; GBP 29,000 - 35,000; Full time

Job summary

The Government Recruitment Service is advertising a Universal Credit Job Centre - Work Coach role in Yorkshire and Lincolnshire. This permanent, full-time post involves helping customers access work and the support they need, across face-to-face and online channels, with a focus on personalised coaching and consistent service.

You will work on-site in a DWP environment, advising on benefits like Universal Credit and job-search actions, building relationships with customers and partners, and

Responsibilities

• Providing face-to-face, digital and telephone support to customers daily on site in DWP estate.
• Offering quality job-search advice and matching customers to suitable vacancies.
• Ensuring compliance with the Equality Act 2010 and providing additional support where needed.
• Building positive relationships with customers and partners to enable progress into work.

Job description

The Government Recruitment Service is advertising a Universal Credit Job Centre - Work Coach role in Yorkshire and Lincolnshire. This permanent, full-time post involves helping customers access work and the support they need, across face-to-face and online channels, with a focus on personalised coaching and consistent service.

You will work on-site in a DWP environment, advising on benefits like Universal Credit and job-search actions, building relationships with customers and partners, and