Impactful Work Coach: Help People Find Work

Government Recruitment Service; Dinnington; On-site; GBP 29,000 - 35,000; Full time

Job summary

Government Recruitment Service is recruiting a Work Coach for the Universal Credit campaign covering Yorkshire and Lincolnshire. The role involves assisting customers face-to-face and remotely to navigate benefits and find suitable employment opportunities.

You will work on-site in the DWP estate with a focus on providing tailored coaching, ensuring equality compliance and helping claimants progress toward financial independence.

Responsibilities

• Providing support to customers claiming Universal Credit, Employment and Support Allowance, Jobseekers Allowance and Income Support.
• Offering quality advice to customers about job search actions, supporting them to job search effectively in a largely digital world, and matching to suitable vacancies.
• Building positive relationships with customers that encourages, motivates, and builds trust.
• Be accountable for performance and management of your caseload.

Job description

Government Recruitment Service is recruiting a Work Coach for the Universal Credit campaign covering Yorkshire and Lincolnshire. The role involves assisting customers face-to-face and remotely to navigate benefits and find suitable employment opportunities.

You will work on-site in the DWP estate with a focus on providing tailored coaching, ensuring equality compliance and helping claimants progress toward financial independence.