Wine Sales Specialist – VIP Service & Growth

Majestic; Nottingham; Ibrido; GBP 24.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff discount

Uniform provided

Retail Trust benefits

Descrizione del lavoro

Majestic Wine in Nottingham is seeking a dynamic Sales Assistant to support the store team, drive sales and deliver exceptional customer service to every shopper. You will assist in day-to-day operations, stock handling and customer engagement to promote our wine range.

The role requires 40 hours per week, with evenings and weekends, and a full UK manual driving licence. A WSET Level 2 qualification is welcomed as you grow with the business.

Competenze

• Excellent time-management, delegation and problem-solving skills.
• Deliver exceptional customer experience and service to every customer.
• Self-motivated, able to thrive when working alone and as part of a team.
• A can-do attitude with a passion for seeing problems through to solutions.
• Adaptable and resilient to meet changing demands.
• Excellent communication and time management skills.
• Wine knowledge is beneficial but passion to learn more and pass Level 2 WSET.
• Hold a full UK, manual driving licence for at least 12 months with no more than 6 penalty points.

Mansioni

• Drive store performance by maximising sales opportunities and supporting targets.
• Deliver market-leading customer service to drive loyalty and repeat purchases.
• Provide VIP concierge-like service and update customers on products and tastings.
• Sell the story and our range with in-depth product knowledge.
• Pursue ongoing wine knowledge to support WSET qualification.
• Maintain cleanliness and appearance of the store and manage operations daily.
• Engage in all tasks from stock delivery to customer outreach to drive sales.
• Suggest improvements to optimise store operations and share with the team.
• Ensure compliance with policies, training, and legal requirements.
• Support Store Manager and mentor junior staff as needed.
• As a key holder, manage opening/closing procedures confidently.

Conoscenze

Time management

Delegation

Problem solving

Customer service

Teamwork

Communication

Wine knowledge

Formazione

WSET Level 2

Descrizione del lavoro

Majestic Wine in Nottingham is seeking a dynamic Sales Assistant to support the store team, drive sales and deliver exceptional customer service to every shopper. You will assist in day-to-day operations, stock handling and customer engagement to promote our wine range.

The role requires 40 hours per week, with evenings and weekends, and a full UK manual driving licence. A WSET Level 2 qualification is welcomed as you grow with the business.