Wine Store VIP Concierge & Sales Driver

Majestic-Wine-Warehouses-; Newark on Trent; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Staff discount up to 20%

Career development opportunities

Uniform provided

Retail Trust benefits

Job summary

Majestic Wine in Newark is seeking a dynamic Sales Assistant to support the store team, drive sales, and deliver outstanding customer service. You will play a key role in day-to-day operations, including stock, merchandising, and customer engagement.

The role requires driving duties, flexible hours including evenings and weekends, and a passion for wine. A full UK manual licence is essential, with a strong commitment to learning and developing within Majestic's renowned training programs.

Qualifications

• Excellent time-management, delegation and problem-solving skills.
• Ability to deliver exceptional customer experience and service to every customer.
• Self-motivated, able to thrive when working alone and as part of a team.
• Can-do attitude with a passion for solving problems and learning.

Responsibilities

• Drive store performance by maximising sales opportunities and supporting this with KPI delivery.
• Deliver market-leading customer service to drive loyalty and repeat purchases.
• Act as an ambassador for the store, providing a VIP concierge service and proactive product updates and tastings.
• Develop product knowledge and support WSET qualification with confidence in selling.
• Maintain the store’s appearance and comply with opening/closing procedures.

Skills

Time management

Customer service

Team player

Problem solving

Adaptable

Communication

Wine knowledge

Full UK driving licence

Job description

Majestic Wine in Newark is seeking a dynamic Sales Assistant to support the store team, drive sales, and deliver outstanding customer service. You will play a key role in day-to-day operations, including stock, merchandising, and customer engagement.

The role requires driving duties, flexible hours including evenings and weekends, and a passion for wine. A full UK manual licence is essential, with a strong commitment to learning and developing within Majestic's renowned training programs.