Wine Retail Associate & Driver – VIP Service

Majestic Wine; Milton Keynes; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Up to 20% staff discount

Career development opportunities

Uniform provided

Retail Trust benefits

Job summary

Majestic Wine in Milton Keynes is seeking a dynamic Sales Assistant to support the store team, drive sales, and deliver an outstanding customer experience. You will be an ambassador for the store, involved in all daily operations including stock, merchandising and customer outreach.

The role requires flexibility to work evenings and weekends, a UK manual driving licence, and a passion for wine with willingness to pursue WSET qualification.

Qualifications

• Excellent time-management, delegation and problem-solving skills.
• Be able to deliver exceptional customer experience & service to every single customer.
• Self-motivated, able to thrive when working alone and as part of a team.
• A can-do attitude with a passion for seeing problems through to solutions.
• Adaptable and resilient to meet changing business demands.
• Excellent communication and time management skills.
• Wine knowledge is beneficial with a willingness to pass level 2 WSET.
• Hold a full UK manual driving licence for at least 12 months with up to 6 penalty points.

Responsibilities

• Drive store performance by maximising sales opportunities and helping the team meet targets.
• Deliver market-leading customer service to grow loyalty and drive repeat purchases.
• Provide a VIP concierge approach, updating customers on products and tastings.
• Share passion for the range and sell the story, not just discounts.
• Continue learning wine knowledge to support WSET progression.
• Maintain the store’s appearance and ensure smooth day-to-day operation.
• Support stock deliveries, merchandising, and proactive customer outreach to drive sales.
• Identify improvements to store operations and feed ideas back to the team.

Skills

Time management

Customer service

Teamwork

Problem solving

Communication

Wine knowledge

Job description

Majestic Wine in Milton Keynes is seeking a dynamic Sales Assistant to support the store team, drive sales, and deliver an outstanding customer experience. You will be an ambassador for the store, involved in all daily operations including stock, merchandising and customer outreach.

The role requires flexibility to work evenings and weekends, a UK manual driving licence, and a passion for wine with willingness to pursue WSET qualification.