Wills and Estate Planning Paralegal

Co-op Insurance; Remote; GBP 25,000 - 28,000; Full time

Job summary

A leading insurance provider in the UK is seeking a Will Writer to manage estate planning cases. You will draft wills and other important documents, ensuring compliance and accuracy. Ideal candidates will have experience in drafting, excellent attention to detail, and strong customer service skills. This role offers a competitive salary, coaching, pension contributions, and other great benefits. Join a diverse team where you can develop your career while making a difference in clients' lives.

Benefits

Pension with employer contributions

Annual incentive scheme

28 days holiday plus bank holidays

Discounts on products and services

Free support for wellbeing

Qualifications

• Experience in drafting wills and advising on estate planning.
• Ability to manage an incoming case load effectively.
• Strong relationship-building skills with a focus on customer service.

Responsibilities

• Document and write wills and other estate planning documents accurately.
• Communicate with clients and external partners throughout cases.
• Maintain compliance with regulatory standards in client records.

Skills

Drafting wills

Client communication

Attention to detail

Customer service

Job description

Home Based, Locally Agreed, United Kingdom and 1 more

Job Description

Will Writer
£25,000 - £28,000 dependent on experience, plus excellent benefits (Work Level 6B)
Remote, UK wide - or on site at our offices if preferred

We're looking for will writers and experienced estate planning paralegals to join our team.

At Co-op Legal Services we're passionate about developing our colleagues. We offer internal trainee solicitor programmes with a bias towards estate planning as well as plenty of opportunities for progression. You'll gain exposure to a variety of cases, allowing you to build on your knowledge within a supportive team. So if you have the skills we need, we can offer you the exciting opportunity to build a rewarding career with us.

Why this job matters

You’ll play a key part in helping people plan for the future. From start to finish, you’ll manage estate planning cases, taking the time to understand each client’s needs and draft wills and other important documents with care. You’ll be there to offer support and guidance remotely, providing the best service to our clients.

What you’ll do:

• Document and write wills of various complexity, write powers of attorney and other estate planning documentation, making sure all paperwork is accurate and professionally written
• Communicate with clients and external partners via the phone and written communication throughout each case
• Manage an incoming case load and work with those parties involved towards the successful completion of a case
• Accurately maintain client records and correspondence on our systems, making sure that all compliance and regulatory standards are met

This role would suit people who have:

• Previous experience of drafting wills and advising clients relating to estate planning matters
• Some experience of managing cases
• The ability to build positive relationships and a passion for providing outstanding customer service
• A high level of attention to detail
• The ability to prioritise and manage your own caseload to deliver against targets

Why Co-op?

• Competitive salary
• Coaching, training and support to help you develop
• Pension with up to 10% employer contributions
• Annual incentive scheme
• 28 days holiday plus bank holidays (rising to 32 in line with service)
• Discounts on Co-op products and services
• Free support for your mental, physical, and financial wellbeing

A place you'll belong:

• We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
• We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
• Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.

Job Info

• Job Identification 1062879
• Job Category Legal
• Posting Date 01/09/2026, 10:40 AM
• Apply Before 01/19/2026, 11:59 PM
• Locations Field & Home Based, Field & Home Based, Locally Agreed, GB