Medical Admin Clerk — Patient Booking & Records

Betsi Cadwaladr University Health Board; Rhyl; In loco; GBP 18.000 - 22.000; Tempo pieno

Descrizione del lavoro

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking an administrator to provide a professional and efficient service within the Access department. You will book patients in line with local and national targets, using initiative in complex situations and ensuring timely retrieval of case notes from Glan Clwyd's Medical Records Department.

You will work as part of a team, supporting colleagues to meet targets and maintain a patient-focused service.

Competenze

• Good standard of general education and NVQ 2 or equivalent.
• Experience in an office environment with customer service.
• Awareness of Data Protection Act and patient confidentiality.
• Ability to use computer databases (RADIS, TPATH, PAS) and MS Office.

Mansioni

• Obtain case notes for the Department from various locations on Glan Clwyd’s site in a timely manner.
• Organise clinic letters and distribute to relevant GP surgeries.
• Support the team to deliver Access targets and provide a patient-focused booking service.

Conoscenze

Communication skills

Computer literacy

Time management

Organisation

Telephone skills

Formazione

NVQ 2 or equivalent

Strumenti

WPAS

RADIS

TPATH

PAS

Microsoft Office

Descrizione del lavoro

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking an administrator to provide a professional and efficient service within the Access department. You will book patients in line with local and national targets, using initiative in complex situations and ensuring timely retrieval of case notes from Glan Clwyd's Medical Records Department.

You will work as part of a team, supporting colleagues to meet targets and maintain a patient-focused service.