Welsh-speaking ED Front Desk Coordinator - Patient Care

Betsi Cadwaladr University Health Board; Rhyl; In loco; GBP 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

Betsi Cadwaladr University Health Board in North Wales is recruiting an Emergency Department Receptionist to join the SDEC administration team at Ysbyty Glan Clwyd. The role requires excellent front-line customer service, good organisational skills and the ability to handle sensitive patient information.

Welsh language skills are required; training will be provided for WPAS, IFIT, Welsh Clinical Portal and Emis Health systems.

Competenze

• Experience of office and administration.
• Experience of setting up and using filing/IT systems.
• Familiar with WPAS, IFIT, Welsh Clinical Portal and Emis Health.

Mansioni

• Provide efficient front-line service to the Same Day Emergency Care (SDEC) unit and deliver high standard of customer care.
• Maintain strict confidentiality when handling staff, patients, carers and relatives.
• Overtime may be available and training will be provided for all systems.

Conoscenze

IT literacy

Effective communication

Welsh language (Level 3)

Formazione

GCSE Maths & English

ECDL

Strumenti

WPAS

IFIT

Welsh Clinical Portal

Emis Health

Descrizione del lavoro

Betsi Cadwaladr University Health Board in North Wales is recruiting an Emergency Department Receptionist to join the SDEC administration team at Ysbyty Glan Clwyd. The role requires excellent front-line customer service, good organisational skills and the ability to handle sensitive patient information.

Welsh language skills are required; training will be provided for WPAS, IFIT, Welsh Clinical Portal and Emis Health systems.