Emergency Ward Clerk – Welsh-Speaking Admin

NHS; Bodelwyddan; Remote; GBP 24,000 - 29,000; Part time

Job summary

NHS Wales – Betsi Cadwaladr University Health Board in North Wales invites applications for an Emergency Quadrant Ward Clerk to join the Administration Team at Ysbty Glan Clwyd, Bodelwyddan. The successful candidate will be the first point of contact for patients, relatives and visitors to the Acute Assessment Unit, providing courteous clerical support and maintaining confidentiality.

A good educational background and experience in admin/customer service are required, with full training

Qualifications

• Maths/English GCSE or equivalent experience.
• NVQ 2 in admininstration
• NVQ in customer service
• ECDL

Responsibilities

• The Ward Clerk will give efficient clerical assistance to the Emergency Quadrant. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.
• By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.
• The Ward Clerk is responsible to the Ward Managers in providing an efficient clerical service across the Emergency Quadrant.
• For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Administration Manager.

Skills

IT Computer Literate

Welsh Language

WPAS/Casenote tracking/WCP/RADIS

Medical records confidentiality

Education

Maths/English GCSE

NVQ 2 in admininstration

NVQ in customer service

ECDL

Job description

NHS Wales – Betsi Cadwaladr University Health Board in North Wales invites applications for an Emergency Quadrant Ward Clerk to join the Administration Team at Ysbty Glan Clwyd, Bodelwyddan. The successful candidate will be the first point of contact for patients, relatives and visitors to the Acute Assessment Unit, providing courteous clerical support and maintaining confidentiality.

A good educational background and experience in admin/customer service are required, with full training