Welsh-Speaking Community Connector – Frontline Outreach

Severn Trent Water; Wrexham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading utility provider in Wrexham is seeking a Welsh speaking Community Connector to engage with communities to support their needs. You will organise events, provide coaching to frontline teams, and track performance indicators. Ideal candidates will have experience in stakeholder engagement, autonomy in various settings, and confidence in public speaking. This full-time role offers substantial benefits, including a bonus scheme and extensive training opportunities.

Benefits

23 days holiday plus bank holidays

Annual bonus scheme

Family-friendly policies

Leading pension scheme

Sharesave scheme

Dedicated training and development

Electric vehicle scheme

Qualifications

• Effective communication in both Welsh and English is essential.
• Experience in engaging with stakeholders at all levels.
• Ability to work autonomously and adapt to various settings.

Responsibilities

• Organise and host external community events.
• Support customer-facing teams with queries about customer support.
• Track performance of support schemes and meet KPIs.

Skills

Welsh language proficiency

Stakeholder engagement

Presenting skills

Ability to remain calm under pressure

Job description

A leading utility provider in Wrexham is seeking a Welsh speaking Community Connector to engage with communities to support their needs. You will organise events, provide coaching to frontline teams, and track performance indicators. Ideal candidates will have experience in stakeholder engagement, autonomy in various settings, and confidence in public speaking. This full-time role offers substantial benefits, including a bonus scheme and extensive training opportunities.