Wellness Store Lead & Coach

Holland Barrett; Reading; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual Wellhub membership

Cycle to Work scheme

£50 colleague product allowance

Job summary

Holland & Barrett is recruiting a Supervisor to lead with confidence in Reading. You will support the Store Manager, coach teams, and help customers find the right products for their wellness journeys. The role emphasizes training, stock control, and delivering exceptional store experiences.

We value leadership, strong communication, and a passion for health and wellness. You’ll work in a fast-paced retail environment, using digital tools to support daily operations and customer service.

Qualifications

• Experience in retail or customer service.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Leadership

Coaching

Retail experience

Customer service

Communication

Organisation

Digital tools

Job description

Holland & Barrett is recruiting a Supervisor to lead with confidence in Reading. You will support the Store Manager, coach teams, and help customers find the right products for their wellness journeys. The role emphasizes training, stock control, and delivering exceptional store experiences.

We value leadership, strong communication, and a passion for health and wellness. You’ll work in a fast-paced retail environment, using digital tools to support daily operations and customer service.