Wellness Retail Supervisor & Team Coach

Holland & Barrett; Harrogate; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday incl bank holidays

24/7 Virtual GP access

Annual health testing kit (after 6mo)

Employee Assistance Programme

Life assurance (2x salary)

£50 product allowance (after 6 months)

25% discount in store and online

Wellhub membership with gym access

Cycle to Work scheme

Job summary

Holland & Barrett in the United Kingdom is seeking a Supervisor to lead a store team and deliver an exceptional customer experience by guiding colleagues to find the right wellness products for every customer journey.

You will coach teams, drive sales, and ensure stock and merchandising excellence while maintaining safe working practices. This permanent, part-time role offers weekend hours with a supportive, health-focused environment.

Qualifications

• Experience in retail or customer service with ability to lead and motivate others.
• Excellent communication and relationship-building skills.
• Passion for health and wellness and willingness to learn more about products.
• Strong organizational skills for a busy store environment.
• Comfort using digital tools to support customers and operations.

Responsibilities

• Lead by example to support the Store Manager and deliver exceptional customer experiences.
• Coach, motivate and develop colleagues to build confidence and product knowledge.
• Complete our Qualified to Advise training for health and wellness guidance.
• Drive sales, stock availability, visual merchandising and store operations.
• Support commercial performance through planning, cost control and compliance.
• Create a positive, inclusive environment for colleagues and customers.

Skills

Retail leadership

Customer service

Team coaching

Product knowledge

Digital tools

Job description

Holland & Barrett in the United Kingdom is seeking a Supervisor to lead a store team and deliver an exceptional customer experience by guiding colleagues to find the right wellness products for every customer journey.

You will coach teams, drive sales, and ensure stock and merchandising excellence while maintaining safe working practices. This permanent, part-time role offers weekend hours with a supportive, health-focused environment.