Wellness Store Supervisor — Coach & Grow Team

China-Britain Business Council; City of Westminster; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

28 days holiday

24/7 Virtual GP access

Life assurance (2x salary)

Product allowance after 6 months

25% colleague discount

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a Supervisor to help deliver an exceptional store experience across a flexible 30-hour week. Permanent role with weekend mix, including one weekend day and 6am Friday starts to support deliveries.

£15.09 per hour. You will lead by example, coach colleagues, complete Qualified to Advise training, drive sales, stock availability, merchandising and store operations while maintaining a positive, inclusive team environment.

Qualifications

• Experience in retail or customer service.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail leadership

Communication

Customer service

Organisational skills

Digital tools

Job description

Holland & Barrett is seeking a Supervisor to help deliver an exceptional store experience across a flexible 30-hour week. Permanent role with weekend mix, including one weekend day and 6am Friday starts to support deliveries.

£15.09 per hour. You will lead by example, coach colleagues, complete Qualified to Advise training, drive sales, stock availability, merchandising and store operations while maintaining a positive, inclusive team environment.