Wellness Retail Supervisor – Lead, Coach & Drive Sales

Holland Barrett; Lewes; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit (after 6 mos

Employee Assistance Programme

Pension (auto-enrolment)

Life assurance (2x salary)

Discount in store and online

Wellhub membership

Job summary

Holland & Barrett in Lewes is seeking a motivated Supervisor to lead by example, support the Store Manager, and help customers find the right products for their wellness journeys.

You will coach colleagues, drive sales, ensure stock availability and compliance, and create an inclusive, high-energy store environment. This role is 20 hours per week and based on site in Lewes, East Sussex.

Qualifications

• Experience in retail or customer service with leadership ability.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence and product knowledge.
• Complete our Qualified to Advise training to provide health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through planning, cost control, compliance and safe working practices.

Skills

Retail leadership

Customer service

Communication

Organisational skills

Digital tools use

Job description

Holland & Barrett in Lewes is seeking a motivated Supervisor to lead by example, support the Store Manager, and help customers find the right products for their wellness journeys.

You will coach colleagues, drive sales, ensure stock availability and compliance, and create an inclusive, high-energy store environment. This role is 20 hours per week and based on site in Lewes, East Sussex.