Wellness Retail Supervisor — Lead, Coach & Elevate

Holland & Barrett; Harrogate; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Holiday allowance

Holiday purchase scheme

Virtual GP access

Health testing kit

Employee assistance

Mental Health First Aiders

Workplace pension

Life assurance

Product allowance

Colleague discount

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in the United Kingdom is seeking a Store Supervisor to shape the customer journey by leading with confidence, supporting the Store Manager, and helping colleagues grow. You will guide day-to-day operations, coach staff, and ensure product knowledge aligns with our health and wellness focus.

The role emphasizes delivering exceptional customer experiences, managing stock, visual merchandising, and compliance.

Qualifications

• Experience in retail or customer service with leadership potential.
• Excellent communication and relationship-building skills.
• Strong organisational abilities and decision-making in a busy store.

Responsibilities

• Lead by example to support the Store Manager and deliver great customer experiences.
• Coach, motivate and develop colleagues to build confidence and product knowledge.
• Drive sales, stock availability, merchandising and store operations.

Skills

People leadership

Coaching

Customer service

Communication

Retail ops

Visual merchandising

Digital tools

Wellness product knowledge

Job description

Holland & Barrett in the United Kingdom is seeking a Store Supervisor to shape the customer journey by leading with confidence, supporting the Store Manager, and helping colleagues grow. You will guide day-to-day operations, coach staff, and ensure product knowledge aligns with our health and wellness focus.

The role emphasizes delivering exceptional customer experiences, managing stock, visual merchandising, and compliance.