Wellness Spa Front Desk Associate | Flexible Hours

Bannatyne; Bury St Edmunds; Sur place; GBP 14 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Free gym membership

Lunch or breakfast (B-Fed)

Flexible schedule

28 days annual leave

Discounted spa treatments - 30%

Discounted spa goods - 20%

Discounted meals and beverages - 50%

Career & Personal Development

Mental Health & Well-Being

Length of Service Awards

Staff Awards and Bonuses

Discounted entertainment and shopping

Résumé du poste

Bannatyne is seeking a Spa Receptionist in Bury St Edmunds to greet guests, manage bookings, and process payments with a friendly, professional presence. The role supports seamless service delivery in a wellness-focused environment.

The ideal candidate will have strong customer service skills, the ability to multitask, and experience with booking systems. A flexible schedule, including weekends, is available in a supportive team setting.

Qualifications

• Previous receptionist or customer service experience preferred in spa or hospitality.
• Proficient with booking systems and basic computer skills.
• Strong interpersonal and communication skills with a customer-focused attitude.

Responsabilités

• Greet and welcome guests in a friendly, professional manner.
• Manage spa bookings and appointments, ensuring smooth scheduling.
• Answer guest inquiries about services, treatments, and products.
• Process payments and maintain the reception area.
• Promote spa services and retail products.
• Keep reception area clean and inviting; coordinate with therapists.

Connaissances

Interpersonal skills

Customer service

Organization

Multitasking

Communication skills

Outils

Booking systems

Computer literacy

Description du poste

Bannatyne is seeking a Spa Receptionist in Bury St Edmunds to greet guests, manage bookings, and process payments with a friendly, professional presence. The role supports seamless service delivery in a wellness-focused environment.

The ideal candidate will have strong customer service skills, the ability to multitask, and experience with booking systems. A flexible schedule, including weekends, is available in a supportive team setting.