Wellness Retail Supervisor - Lead & Coach Team Part-Time

HOLLAND AND BARRETT; Harrogate; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

GP access

Annual health testing kit

Job summary

Holland & Barrett in Harrogate is seeking a Supervisor to lead by example and support the Store Manager in delivering an exceptional customer experience. You will coach colleagues, complete the Qualified to Advise training and help drive sales, stock and merchandising in a fast-paced retail environment.

The role is permanent, part-time (15 hours/week) with £14 per hour. A supportive team and excellent employee benefits are included.

Qualifications

• Experience in retail or customer service with leadership ability.
• Excellent communication and relationship-building skills.
• Passion for health and wellness and willingness to learn product details.
• Strong organisational skills and sound decision-making in a busy store.
• Comfort using digital tools to support customers and store operations.

Responsibilities

• Lead by example and support the Store Manager to deliver great customer experiences.
• Coach and develop colleagues to build confidence and product knowledge.
• Complete our Qualified to Advise training for health guidance.
• Drive sales, stock availability, merchandising and operations.
• Support planning, cost control, compliance and safe working practices.
• Create a positive inclusive environment for colleagues and customers.

Skills

Retail experience

Leadership

Communication

Wellness knowledge

Digital tools

Organisational skills

Tools

POS systems

Job description

Holland & Barrett in Harrogate is seeking a Supervisor to lead by example and support the Store Manager in delivering an exceptional customer experience. You will coach colleagues, complete the Qualified to Advise training and help drive sales, stock and merchandising in a fast-paced retail environment.

The role is permanent, part-time (15 hours/week) with £14 per hour. A supportive team and excellent employee benefits are included.