Wellness Retail Supervisor — Flexible 25h Week

China-Britain Business Council; Salisbury; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

28 days holiday

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Life assurance

Colleague discount

Cycle to Work

Job summary

Holland & Barrett in Salisbury is seeking a Supervisor to lead the store team and deliver exceptional customer experiences. You will support the Store Manager, coach colleagues, develop product knowledge and ensure the right products are available.

The role is permanent, part-time (25 hours per week) with an 8:45am-5pm opening shift and 11am-7pm closing shift plus Sunday 10am-4pm. The company offers a wide range of wellbeing perks and benefits.

Qualifications

• Experience in retail or customer service, with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail experience

Customer service

Coaching

Communication skills

Digital tools

Organisational skills

Tools

Digital tools

Job description

Holland & Barrett in Salisbury is seeking a Supervisor to lead the store team and deliver exceptional customer experiences. You will support the Store Manager, coach colleagues, develop product knowledge and ensure the right products are available.

The role is permanent, part-time (25 hours per week) with an 8:45am-5pm opening shift and 11am-7pm closing shift plus Sunday 10am-4pm. The company offers a wide range of wellbeing perks and benefits.