Wellness Retail Supervisor - Lead & Inspire Team

HOLLAND AND BARRETT; Reading; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Workplace pension

Life assurance 2x salary

£50 product allowance

25% colleague discount

Cashback and discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Reading is seeking a Supervisor for a 30-hour week at £14 per hour to lead the store team and deliver an exceptional customer experience. You will coach colleagues, develop product knowledge and support operations to ensure customer satisfaction.

The role focuses on driving sales, stock control, merchandising and compliant practices while fostering an inclusive, supportive environment for customers and staff.

Qualifications

• Experience in retail or customer service and ability to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness and curiosity to learn product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues to build confidence, product knowledge and performance.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance.
• Drive sales, stock availability, visual merchandising and operational excellence.
• Support commercial performance through planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy their visit.

Skills

Leadership & mentorship

Communication

Health & wellness knowledge

Organisational skills

Digital tools usage

Tools

POS systems

Job description

Holland & Barrett in Reading is seeking a Supervisor for a 30-hour week at £14 per hour to lead the store team and deliver an exceptional customer experience. You will coach colleagues, develop product knowledge and support operations to ensure customer satisfaction.

The role focuses on driving sales, stock control, merchandising and compliant practices while fostering an inclusive, supportive environment for customers and staff.