Wellness Retail Supervisor — Lead & Elevate Guests

Holland & Barrett; Greater London; On-site; GBP 15,154,000 - 17,909,000; Part time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Pension (auto-enrolment)

Life assurance (2x salary)

Colleague discount 25%

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Greater London is seeking a part‑time Supervisor (15 hours per week) to help deliver an exceptional store experience and guide a team. You will lead by example, coach colleagues, and provide trusted health and wellness guidance to customers.

The role includes driving sales, managing stock and merchandising, and ensuring safe, compliant store operations. The position offers £15.09 per hour with a supportive benefits package.

Qualifications

• Experience in retail or customer service, with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail leadership

Customer service

Communication

Health & wellness knowledge

Organisational skills

Digital tools

Job description

Holland & Barrett in Greater London is seeking a part‑time Supervisor (15 hours per week) to help deliver an exceptional store experience and guide a team. You will lead by example, coach colleagues, and provide trusted health and wellness guidance to customers.

The role includes driving sales, managing stock and merchandising, and ensuring safe, compliant store operations. The position offers £15.09 per hour with a supportive benefits package.