Wellness Retail Supervisor: Lead & Inspire Team

Holland & Barrett; Saffron Walden; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Health testing kit

Employee Assistance Programme

Pension

Life assurance

Product allowance

Colleague discount

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Saffron Walden is seeking a Supervisor for 25 hours per week to lead the store team and deliver an exceptional customer experience. You will support the Store Manager, coach colleagues, and ensure product knowledge and visual standards are upheld.

In this fast-paced retail role you’ll drive sales, stock availability and compliance while creating a positive, inclusive environment. Confidence with digital tools and strong communication are essential.

Qualifications

• Experience in retail or customer service.
• Confidence to lead and inspire others.
• Strong communication and interpersonal skills.

Responsibilities

• Lead by example to support the Store Manager and deliver exceptional customer experiences and store goals.
• Coach, motivate and develop colleagues to boost confidence and product knowledge.
• Complete Qualified to Advise training for trusted health and wellness guidance.
• Drive sales, stock availability, visual merchandising and operational excellence.
• Support commercial performance through planning, cost control and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy visits.

Skills

Retail experience

Customer service

Leadership

Communication

Job description

Holland & Barrett in Saffron Walden is seeking a Supervisor for 25 hours per week to lead the store team and deliver an exceptional customer experience. You will support the Store Manager, coach colleagues, and ensure product knowledge and visual standards are upheld.

In this fast-paced retail role you’ll drive sales, stock availability and compliance while creating a positive, inclusive environment. Confidence with digital tools and strong communication are essential.