Wellness Retail Supervisor - Coach & Lead (Part-Time)

China-Britain Business Council; Tooting; On-site; GBP 16,000 - 17,000; Part time

Benefits offered by this job

28 days holiday

Wellhub membership

Life assurance

Product allowance £50

25% staff discount

Employee assistance programme

24/7 Virtual GP

Cycle to Work

Job summary

Holland & Barrett is seeking a Supervisor to lead a busy store, support the Store Manager, and deliver outstanding customer experiences. You’ll coach colleagues, grow product knowledge and ensure availability and visual merchandising standards.

This permanent, part-time role is 20 hours per week at £15.09 per hour, with weekend cover as needed. You’ll join a health-focused team that offers 28 days holiday, Wellhub membership, and employee support programmes.

Qualifications

• Experience in retail or customer service, capable of leading and inspiring others.
• Excellent communication and relationship-building with colleagues and customers.
• Passion for health and wellness with curiosity to learn product knowledge.
• Strong organisational skills and ability to make decisions in a busy store.
• Comfort with using digital tools to support customers and store ops.

Responsibilities

• Lead by example to support the Store Manager in delivering great customer experiences and achieve store goals.
• Coach, motivate and develop colleagues to build confidence and product knowledge.
• Complete our Qualified to Advise training to provide trusted health guidance.
• Drive sales, stock availability, merchandising and operational excellence.
• Support commercial performance through planning, cost control, and compliance.
• Create a positive, inclusive environment where staff feel supported and customers enjoy visits.

Skills

Retail leadership

Customer service

Communication skills

Coaching

Health & wellness knowledge

Job description

Holland & Barrett is seeking a Supervisor to lead a busy store, support the Store Manager, and deliver outstanding customer experiences. You’ll coach colleagues, grow product knowledge and ensure availability and visual merchandising standards.

This permanent, part-time role is 20 hours per week at £15.09 per hour, with weekend cover as needed. You’ll join a health-focused team that offers 28 days holiday, Wellhub membership, and employee support programmes.