Wellness Store Supervisor: Lead & Develop a Team

China-Britain Business Council; Northallerton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

28 days holiday

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Life assurance (2x salary)

£50 product allowance

25% colleague discount

Cashback & retailer discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a part-time Supervisor for 20 hours per week to lead the store team and deliver an exceptional customer experience. You will coach colleagues, drive sales and ensure product knowledge supports customers on their wellness journeys.

In this fast-paced retail role, you’ll manage stock, merchandising and day-to-day operations while upholding safety and compliant practices, fostering an inclusive environment for everyone.

Qualifications

• Experience in retail or customer service with ability to lead and inspire others.
• Excellent communication and relationship-building skills.
• Passion for health and wellness and willingness to develop product knowledge.
• Strong organisation and decision-making in a busy retail environment.

Responsibilities

• Lead by example to support the Store Manager in delivering exceptional customer experiences and store goals.
• Coach, motivate and develop colleagues to build confidence and product knowledge.
• Complete training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, merchandising and store operations.
• Support performance through planning, cost control, compliance and safe practices.
• Create a positive, inclusive environment for colleagues and customers.

Skills

Leadership

Customer service

Communication

Organisational skills

Digital tools

Job description

Holland & Barrett is seeking a part-time Supervisor for 20 hours per week to lead the store team and deliver an exceptional customer experience. You will coach colleagues, drive sales and ensure product knowledge supports customers on their wellness journeys.

In this fast-paced retail role, you’ll manage stock, merchandising and day-to-day operations while upholding safety and compliant practices, fostering an inclusive environment for everyone.