Wellness Retail Supervisor - Lead, Coach & Grow

China-Britain Business Council; Southampton; On-site; GBP 15,000 - 16,000; Part time

Benefits offered by this job

28 days holiday

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Life assurance (2x salary)

£50 colleague product allowance

25% colleague discount

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a Supervisor for a permanent 20-hour-per-week role in the Southampton area. You will lead by example, coach colleagues, and complete the Qualified to Advise training to offer trusted health and wellness guidance while driving store performance.

The ideal candidate has retail or customer service experience with strong communication, organizational skills, and comfort using digital tools to support daily operations. Enjoy benefits and a supportive team environment.

Qualifications

• Experience in retail or customer service, with leadership capability.
• Ability to coach colleagues and build product knowledge.
• Comfort with using digital tools to support store operations.

Responsibilities

• Lead by example to support the Store Manager in delivering exceptional customer experiences.
• Coach and develop colleagues to build confidence and product knowledge.
• Complete our training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and store operations.
• Support commercial performance through planning, cost control and compliance.
• Create a positive, inclusive environment for colleagues and customers.

Skills

Leadership

Coaching

Customer service

Communication

Organizational skills

Digital tools

Tools

POS systems

Retail software

Job description

Holland & Barrett is seeking a Supervisor for a permanent 20-hour-per-week role in the Southampton area. You will lead by example, coach colleagues, and complete the Qualified to Advise training to offer trusted health and wellness guidance while driving store performance.

The ideal candidate has retail or customer service experience with strong communication, organizational skills, and comfort using digital tools to support daily operations. Enjoy benefits and a supportive team environment.