Wellness Store Supervisor & Team Coach

Holland & Barrett; Southampton; On-site; GBP 14,000 - 15,000; Part time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit (after 6m)

Employee Assistance Programme

Workplace pension

Life assurance (2x salary)

Product allowance (£50)

Staff discount (25%)

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a Supervisor in Southampton for a permanent, part-time role at 20 hours per week, paying £14.00 per hour. You will lead by example, coach colleagues, and ensure excellent store experiences while helping customers on their wellness journeys.

Join a trusted health and wellness retailer and contribute to a fast-paced team that values growth, compliance, and strong customer relationships. This role emphasises people leadership, coaching and delivering great service.

Qualifications

• Experience in retail or customer service.
• Excellent communication and relationship-building skills.
• Passion for health and wellness and willingness to learn.
• Strong organisational skills for a busy retail environment.

Responsibilities

• Lead by example to support the Store Manager in delivering exceptional customer experiences and achieving store goals.
• Coach and develop colleagues to build product knowledge and confidence.
• Complete training to provide trusted health and wellness guidance to customers.
• Drive sales, maintain stock availability, merchandising and store operations.
• Support commercial performance through planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment for colleagues and customers.

Skills

Retail experience

Communication skills

Health and wellness knowledge

Organisational skills

Digital tools proficiency

Job description

Holland & Barrett is seeking a Supervisor in Southampton for a permanent, part-time role at 20 hours per week, paying £14.00 per hour. You will lead by example, coach colleagues, and ensure excellent store experiences while helping customers on their wellness journeys.

Join a trusted health and wellness retailer and contribute to a fast-paced team that values growth, compliance, and strong customer relationships. This role emphasises people leadership, coaching and delivering great service.