Wellbeing Guest Experience Coordinator

Broughton Sanctuary; City of Edinburgh; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual discretionary bonus

Pension contribution

Free access to Sanctuary Wellbeing

Subsidised food

Family & Friends discounts

Job summary

Broughton Sanctuary is looking for a Wellbeing Assistant to join our Wellbeing Team. You will play a crucial role in ensuring guests, practitioners, and retreat facilitators receive a seamless experience.

This hands-on role includes welcoming guests, managing bookings, and supporting various wellbeing activities. Previous experience in hospitality or wellness is an advantage, alongside strong organizational and communication skills.

Qualifications

• Previous experience in hospitality, wellness, retreats, or guest services is beneficial.
• Must be warm, friendly, and naturally hospitable.
• Confident using computers, databases, and booking systems.

Responsibilities

• Welcome and assist guests and retreat participants.
• Manage bookings and maintain guest information.
• Support retreat facilitators during events.
• Conduct daily health and safety checks.

Skills

Hospitality experience

Organizational skills

Communication skills

Proactive attitude

Wellbeing knowledge

Education

Yoga or Pilates qualification

Tools

Booking systems

Databases

Email

Job description

Broughton Sanctuary is looking for a Wellbeing Assistant to join our Wellbeing Team. You will play a crucial role in ensuring guests, practitioners, and retreat facilitators receive a seamless experience.

This hands-on role includes welcoming guests, managing bookings, and supporting various wellbeing activities. Previous experience in hospitality or wellness is an advantage, alongside strong organizational and communication skills.