Wellbeing Adviser

Birmingham City University; Birmingham; On-site; GBP 38,000 - 45,000; Full time

Job summary

A prominent UK university in Birmingham is seeking a Wellbeing Adviser to join the Mental Health and Wellbeing Team. This role involves providing direct support and practical advice on wellbeing issues to students, managing crisis situations, and promoting health initiatives across the campus. Candidates should be educated to degree level or equivalent, possess strong counselling skills, and have an understanding of mental health issues affecting higher education students. This is a full-time, permanent position with a salary ranging between £38,050 and £44,131.

Qualifications

• Proven experience working within a health-related environment, preferably with young people.
• Experience in Higher Education setting or direct support for mental health.
• Contribution to training and workshops in wellbeing issues is desirable.

Responsibilities

• Provide support and practical advice on wellbeing issues to students.
• Assist in managing crisis situations related to students' health.
• Promote health and emotional wellbeing initiatives across the University.

Skills

Counselling skills

Listening skills

Understanding of mental health issues

Crisis management

Education

Educated to degree level or equivalent

RN / RMN or relevant health qualification

Job description

Department Student Services Location Birmingham, England Salary £38,050 to £44,131per annum Permanent Post Type Full Time Release Date 03 December 2025 Closing Date 23.59 hours GMT on Wednesday 17 December 2025 Interview Date Tuesday 06 January 2026 Reference S125021

We are looking for a Wellbeing Adviser to join the Mental Health and Wellbeing Team at BCU. The person joining the team will have a role in the providing direct wellbeing advice to students and will report to the existing Senior Wellbeing Adviser. They will be joining a wider team that support students with wellbeing and mental health advice, counselling and CBT.

The Wellbeing Advisor will assist the Senior Wellbeing Adviser, Head of Mental Health and Wellbeing and wider Mental Health and Wellbeing Team in the provision and development of advice, referral and practical support for students with health and wellbeing concerns.

The key responsibilities of the role will include:

• Provide individual students with direct support, information and practical advice in relation to general wellbeing issues.
• Play a role in the University’s response to unpredictable situations and wellbeing related crises, such as student death or incidents of infectious disease within the student population.
• Provide support for students and University staff who are affected by times of crisis, advising and supporting staff in their roles in relation to student wellbeing.
• Assist the Head of Mental Health and Wellbeing Operations in co-ordinating the University’s approach to care leavers, developing and implementing systems to help University and Faculty admissions staff identify applicants leaving care, and raising awareness amongst relevant staff about the needs of care leavers.
• Undertake a primary assessment of needs and provide information, advice and support during the enquiry, application, induction and transition stages for young people leaving care.
• Develop information and self-help literature for students and staff on general wellbeing issues in liaison with other professionals within Student Governance, Mental Health and Wellbeing.
• Promote health and emotional wellbeing across the University, contribute to strategic wellbeing initiatives, events and campaigns, and prepare and deliver training and awareness workshops for staff to improve the University’s response to student health and wellbeing incidents.

The key requirements are as follows:

• Educated to degree level or equivalent;
• Counselling skills/listening skills are essential;
• An understanding of the range of health and wellbeing issues (including mental health) which may affect students in Higher Education is required;
• RN / RMN, social work, other physical or other health-related professional qualification is desirable;
• Proven experience of working within a voluntary, community or statutory health related environment preferably with young people;
• Experience of working in a Higher Education setting, or with students or young people is preferred;
• Experience of providing direct support to individuals with health and wellbeing needs, including mental health difficulties/physical health difficulties;
• Contribution to awareness-raising initiatives, facilitation of workshops / training in wellbeing issues (or a willingness to do this) is desirable;
• Development of mental health and / or wellbeing-related policies, procedures or protocols is desirable;
• Experience in crisis management, and equality of opportunity is preferred;
• Sound knowledge of statutory and voluntary health provision and referral routes
• Knowledge of Children (Leaving Care) Act 2000 or other relevant policies and publications regarding care leavers is desirable;
• Understanding of confidentiality and Data Protection issues in Higher Education is preferred;
• Knowledge and understanding of equality and diversity issues and how this relates to students is preferred;

Birmingham City University is a large and diverse place to study. We put students at the heart of everything we do, giving them the best opportunities for future success. The University has an enviable reputation for providing quality, student-focused education in a professional and friendly environment. Our superb courses, state-of-the-art facilities, first-rate staff, and focus on practical skills and professional relevance is producing some of the country’s most employable graduates.

If you wish to discuss any aspect of the advertised post prior to application please email [e-mail] (Head of Mental Health and Wellbeing)

Birmingham City University is growing in quality and standing, with an academic STEAM agenda at the heart of our ambitions. We are transforming the lives of students and their communities, and want outstanding people to join us in taking us on the next stage of our exciting journey.

Our students learn through doing. They are empowered throughout their educational journey, achieving significant educational gain and personal transformation.

There has never been a better time to join us. Come and be part of the next exciting stage of our journey.

ABOUT BIRMINGHAM CITY UNIVERSITY

At the heart of our 2025 Strategy is our mission is to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.

Located in the centre of the UK’s second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.

Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.

OUR STAFF COMMUNITY

Birmingham is home to a rich and diverse range of communities. Our students reflect this rich cultural mix, and we are continuing to work to make sure that this is also reflected in our broader university community.

Birmingham City University values the quality and diversity of our staff. Our staff and student community is defined by our core values, which outline who we are as a University and how we work with each other. Our core values are we create opportunity, we think differently, and we build community.

We are committed to equality, diversity and inclusion, continuously reviewing and improving our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.

We hold an Athena SWAN Bronze award in recognition of our commitment to improving employment practices for the advancement of gender equality.

Our University is located in one of the most culturally rich and diverse Cities in the UK, and it is our ambition to be the University for Birmingham and the surrounding region. The events of 2020 have highlighted the stark inequalities that Black, Asian and Minority Ethnic Communities face and we are committed to removing the institutional barriers that our staff and students face and improve the representation, progression and success of staff and students from all backgrounds within higher education. To demonstrate this, we have signed up to the Race Equality Charter to show our commitment.

Birmingham City University has been recognised for its progress on LGBT+ equality with a Gold award in the Stonewall Index and have entered the Top 100 Employers 2023 for LGBT+ inclusion. Meanwhile, we are Disability Confident (Committed) and are on an exciting journey to advance our University to progress through the Disability Confident scheme.

We are also a Mindful Employer, which means we are committed to supporting the mental health and well-being of our staff, and we have also signed up to the Mental Health Charter led by student mental health charity Student Minds. Furthermore, we are signed up to The Technician Commitment - a university and research institution initiative supported by the Science Council and Gatsby Foundation – aiming to ensure visibility, recognition, career development and sustainability for technicians working in higher education and research.

WORKING AND LIVING IN BIRMINGHAM

The youngest city in Europe with under-25s accounting for nearly 40% of the population, Birmingham is a city full of energy and enthusiasm and is a great place to live and work.

Based in the heart of England, the city is easily accessible by road, rail and air. Birmingham New Street station has recently undergone major redevelopment, while the city is at the heart of the high-speed rail network, HS2. HS2 will provide new rapid rail travel connecting Birmingham City Centre to London and the rest of the network from the new Curzon Street Station – adjacent to Birmingham City University’s City Centre Campus – and will be one of the most environmentally friendly stations in the world.

The city’s appetite for progression is boundless, and it has been championing innovation since the earliest days of the Industrial Revolution, reflected in Birmingham City University’s new STEAMhouse building which opened in October 2022 and is home to an inter-disciplinary community of entrepreneurs, businesses, academic researchers, and students offering a wealth of support to companies of all sizes to boost growth through innovation to address commercial and societal challenges.

Birmingham is brimming with great theatres, museums, the world-famous Birmingham City University Royal Birmingham Conservatoire, as well as beautiful historical buildings and the iconic Library of Birmingham. It also has amazing concert and sporting venues including Edgbaston Cricket ground, which Birmingham City University has a long-standing partnership with. It is also home to the Alexander Stadium, which is the stunning new home for Birmingham City University’s sport courses. The Stadium was one of the main event spaces for the Birmingham Commonwealth Games in 2022, which saw the eyes of the world on the city, and Birmingham City University staff and students played pivotal roles - including designing the official medals for winning athletes.

Birmingham’s vibrant dining scene offers something for all tastes, including Michelin star restaurants, Spiceal Street at the Bullring, the Chinese Quarter, and the famous Balti Triangle.

The city also provides a great place to shop, being home the Bullring and Grand Central, the luxurious Mailbox Birmingham and the world-famous home of British bling - the Jewellery Quarter, which is home to Birmingham City University’s School of Jewellery.

From Harvey Nichols, Selfridges and the beautiful arcades and independents, to the city’s historic markets in Digbeth, the shops in Birmingham offer a plethora of choice.

BCU Values underpin how we work in achieving the ambitions set out in our Strategy and Priorities, and are the principles that unite the way we work together and for our students.