Weekend Showroom Host & Guest Experience Concierge

The John Clark Motor Group; Aberdeen City; On-site; GBP 21,000 - 27,000; Part time

Benefits offered by this job

30 days holiday (full-time equivalent)

Employee Car Scheme

In-house and manufacturer training

Life assurance and pension

Cycle to Work

Uniform provided

Job summary

John Clark MINI Aberdeen is seeking a Weekend Showroom Host/Receptionist to greet customers on Saturdays and Sundays and to be the welcoming face of our showroom. You will manage front-desk duties, handle calls, and assist with booking accident cover, retail and warranty requests, delivering a premium customer experience.

You should possess exceptional people skills, prior customer service experience, and a professional presence that reflects our brand.

Qualifications

• Exceptional people skills and a polite, well-mannered approach.
• Customer service experience with a focus on satisfaction.
• Strong problem-solving and decision-making abilities.
• Well-presented, approachable demeanor reflecting the brand.

Responsibilities

• First impressions: warmly welcome customers and maintain a professional showroom image.
• Seamless communication: handle calls and direct inquiries efficiently.
• Customer support: book accident cover, retail, and warranty requests accurately.
• Operational excellence: adhere to policies and guidelines.

Skills

Exceptional people skills

Customer service

Problem-solving

Professional presence

Job description

John Clark MINI Aberdeen is seeking a Weekend Showroom Host/Receptionist to greet customers on Saturdays and Sundays and to be the welcoming face of our showroom. You will manage front-desk duties, handle calls, and assist with booking accident cover, retail and warranty requests, delivering a premium customer experience.

You should possess exceptional people skills, prior customer service experience, and a professional presence that reflects our brand.