Weekend Customer Experience Host – Showroom

Arnold Clark Group; United Kingdom; Remote; GBP 9,000 - 15,000; Part time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access 24/7

Pension scheme

Maternity/Paternity packages

Training & progression

Job summary

Arnold Clark Group is seeking a Part-time Receptionist at the St Helens Renault/Dacia branch. You will be the welcoming face, greeting customers in person and on the phone, while handling daily admin duties and maintaining branch standards with enthusiasm.

The role emphasizes delivering outstanding customer service with a friendly, professional demeanor and the ability to multi-task in a busy showroom environment.

Qualifications

• Excellent telephone manner and professional phone etiquette.
• Strong interpersonal and communication skills.
• Genuine commitment to delivering excellent customer service.
• Ability to work independently and as part of a team.
• Excellent multitasking and organizational abilities.

Responsibilities

• Act as first point of contact for customers in person and on the phone.
• Handle a high volume of calls and inquiries efficiently.
• Keep customer areas tidy and presentable and assist customers.
• Collaborate with all branch departments to deliver seamless service.
• Go the extra mile to ensure customer satisfaction.

Skills

Telephone manners

Interpersonal skills

Customer service

Independent & team work

Highly organized

Tools

Cisco telephony

Microsoft Office

Excel

Job description

Arnold Clark Group is seeking a Part-time Receptionist at the St Helens Renault/Dacia branch. You will be the welcoming face, greeting customers in person and on the phone, while handling daily admin duties and maintaining branch standards with enthusiasm.

The role emphasizes delivering outstanding customer service with a friendly, professional demeanor and the ability to multi-task in a busy showroom environment.