Showroom Host/Receptionist

The John Clark Motor Group; Aberdeen City; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

30 days holiday (full-time equivalent)

Preferential rates on vehicle parts purchases

Award-winning in-house and manufacturer training

Life assurance and pension scheme

Cycle to Work scheme

Colleague uniform provided

Job summary

The John Clark Motor Group is seeking a proactive Showroom Host/Receptionist for its location in Aberdeen. This pivotal role requires exceptional people skills and a focus on customer satisfaction to ensure every visitor receives outstanding service.

Responsibilities include welcoming customers, handling calls, managing requests, and ensuring compliance with company standards. The position offers a competitive salary, generous leave, exclusive discounts, and career development opportunities.

If you are ready to create unforgettable first impressions, apply now with your CV!

Qualifications

• Excellent communication skills and a polite approach.
• Previous customer service and administration experience.
• Strong problem-solving and decision-making skills.
• A well-presented and approachable demeanour.

Responsibilities

• Ensure all customers receive a pleasant and courteous welcome.
• Handle incoming calls efficiently and direct them effectively.
• Book and manage customer requests with precision.
• Ensure compliance with company policies and industry guidelines.

Skills

Exceptional People Skills

Customer Service Drive

Problem-Solving Acumen

Professional Presence

Job description

Your Warm Welcome Starts Here: Showroom Host/Receptionist at John ClarkBMW Aberdeen.

Do you have a natural ability to connect with people and a 'can-do' attitude that brightens every interaction? Are you ready to be the welcoming face of a leading automotive group?

Then your next opportunity is waiting at JC BMW,Aberdeen , part of the John Clark Motor Group. We're looking for a proactive, customer-focused Showroom Host/Receptionist to be the heart of our showroom, ensuring every visitor experiences the outstanding service John Clark is known for.

This isn't just a front-desk role; it's a pivotal position where your professionalism and warmth create an unforgettable first impression. At John Clark, our core values of passion, enterprising, and absolute integrity aren't just words – they're how we operate. You'll be empowered to embody these values, deliver exceptional customer service, and contribute directly to our positive and thriving environment.

What You'll Be Driving Towards:

• First Impressions: Ensuring all customers and visitors receive a pleasant and courteous welcome, consistently promoting the professional image of the company.

• Seamless Communication: Handling the volume of incoming calls efficiently, answering all internal and external calls swiftly, and directing them effectively.

• Customer Support: Booking and managing customer requests for accident cover, retail, and warranty with precision and care.

• Operational Excellence: Ensuring compliance with company policies and industry guidelines to maintain our high standards.

What You'll Bring to the Table:

• Exceptional People Skills: Excellent communication skills, a polite and well-mannered approach, and the ability to build relationships easily.

• Customer Service Drive: Previous customer service and administration experience, with a clear focus on customer satisfaction.

• Problem-Solving Acumen: Strong problem-solving and decision‑making skills to handle diverse customer needs.

• Professional Presence: A well‑presented and approachable demeanour that reflects our brand.

Your John Clark Rewards Package:

• Generous Leave: 30 days holiday (full‑time equivalent) increasing with length of service.

• Exclusive Discounts: Preferential rates on vehicle parts purchases and servicing, and an industry‑leading discounted Employee Car Scheme.

• Invested in You: Award‑winning in‑house and manufacturer training, with clear career development opportunities.

• Financial Security: Life assurance and a group contributory pension scheme.

• Added Perks: Enjoy our Cycle to Work scheme, preferential rates on borrowing and saving schemes, and participate in Family Fun Days and dealership events.

• Professional Appearance: Colleague uniform provided.

Ready to be the welcoming face of our showroom?

If this sounds like you and you'd love to be part of the John Clark Motor Group family, please APPLY now with an up‑to‑date copy of your CV. We look forward to hearing from you soon.

Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK will be required upon application.

Benefits:Competitive salary and brilliant benefits