Weekend Customer Experience Host – Showroom Front Desk

Arnold Clark Group; Chertsey; On-site; GBP 9,000 - 13,000; Part time

Benefits offered by this job

Pro rata holiday allowance

Generous retail discounts

Private healthcare

Pension scheme

Maternity and paternity packages

Training and progression

Job summary

Arnold Clark Group in Chertsey is recruiting a weekend Receptionist, titled Customer Experience Host, to warmly welcome customers and handle showroom enquiries with a friendly, professional presence. This part-time role covers Saturdays 8:30am–6:00pm and Sundays 10:45am–5:00pm, requiring top-notch service, basic admin tasks, and close collaboration with the branch team to maintain high standards.

The successful candidate will contribute to a positive customer journey from first contact to

Qualifications

• Excellent telephone manner.
• Strong interpersonal skills.
• Genuine interest in delivering excellent service.
• Ability to work independently and as part of a team.
• Highly organised with the ability to multi-task.

Responsibilities

• Be the first point of contact for customers, in person and on the phone.
• Manage a large volume of customer calls and enquiries.
• Keep customer areas tidy and presentable and ensure customers are well looked after.
• Collaborate proactively with all branch departments.
• Go the extra mile for all customers.

Skills

Telephone manners

Interpersonal skills

Customer service mindset

Teamwork

Multi-tasking

Tools

Cisco telephony

Microsoft Office

Excel

Job description

Arnold Clark Group in Chertsey is recruiting a weekend Receptionist, titled Customer Experience Host, to warmly welcome customers and handle showroom enquiries with a friendly, professional presence. This part-time role covers Saturdays 8:30am–6:00pm and Sundays 10:45am–5:00pm, requiring top-notch service, basic admin tasks, and close collaboration with the branch team to maintain high standards.

The successful candidate will contribute to a positive customer journey from first contact to