Weekend Showroom Host

The John Clark Motor Group; Aberdeen City; On-site; GBP 21,000 - 27,000; Part time

Benefits offered by this job

30 days holiday (full-time equivalent)

Employee Car Scheme

In-house and manufacturer training

Life assurance and pension

Cycle to Work

Uniform provided

Job summary

John Clark MINI Aberdeen is seeking a Weekend Showroom Host/Receptionist to greet customers on Saturdays and Sundays and to be the welcoming face of our showroom. You will manage front-desk duties, handle calls, and assist with booking accident cover, retail and warranty requests, delivering a premium customer experience.

You should possess exceptional people skills, prior customer service experience, and a professional presence that reflects our brand.

Qualifications

• Exceptional people skills and a polite, well-mannered approach.
• Customer service experience with a focus on satisfaction.
• Strong problem-solving and decision-making abilities.
• Well-presented, approachable demeanor reflecting the brand.

Responsibilities

• First impressions: warmly welcome customers and maintain a professional showroom image.
• Seamless communication: handle calls and direct inquiries efficiently.
• Customer support: book accident cover, retail, and warranty requests accurately.
• Operational excellence: adhere to policies and guidelines.

Skills

Exceptional people skills

Customer service

Problem-solving

Professional presence

Job description

Your Weekend Welcome Starts Here: Showroom Host/Receptionist at - MINI Aberdeen

Do you have a natural ability to connect with people and a 'can-do' attitude that brightens every interaction? Are you ready to be the welcoming face of a leading automotive group on weekends?

Then your next opportunity is waiting at John Clark MINI Aberdeen. We're seeking an exceptional, proactive, and customer-focused Weekend Showroom Host/Receptionist to be the heart of our showroom on Saturdays and Sundays.

This isn't just a front-desk role; it's a pivotal position where your professionalism and warmth create an unforgettable first impression. At John Clark, our core values of passion, enterprisingand absolute integrity aren't just words – they're how we operate. You'll be empowered to embody these values, deliver exceptional customer service, and contribute directly to our positive and thriving weekend environment.

What You'll Be Driving Towards (Weekend Focus):

As our Weekend Showroom Host/Receptionist, you'll be instrumental in:

• First Impressions: Ensuring all customers and visitors receive a pleasant and courteous welcome, consistently promoting the professional image of the company.

• Seamless Communication: Handling the volume of incoming calls efficiently, answering all internal and external calls swiftly, and directing them effectively.

• Customer Support: Booking and managing customer requests for accident cover, retail, and warranty with precision and care.

• Operational Excellence: Ensuring compliance with company policies and industry guidelines to maintain our high standards.

What You'll Bring to the Table:

We're looking for a welcoming professional with:

• Exceptional People Skills: Excellent communication skills, a polite and well-mannered approach, and the ability to build relationships easily.

• Customer Service Drive: Previous customer service experience, with a clear focus on customer satisfaction.

• Problem-Solving Acumen: Strong problem-solving and decision‑making skills to handle diverse customer needs.

• Professional Presence: A well‑presented and approachable demeanour that reflects our brand.

Your John Clark Rewards Package:

In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits:

• Generous Leave: 30 days holiday (full-time equivalent) increasing with length of service.

• Exclusive Discounts: Preferential rates on vehicle parts purchases and servicing, and an industry‑leading discounted Employee Car Scheme.

• Invested in You: Award‑winning in‑house and manufacturer training, with clear career development opportunities.

• Financial Security: Life assurance and a group contributory pension scheme.

• Added Perks: Enjoy our Cycle to Work scheme, preferential rates on borrowing and saving schemes, and potential for high earnings through commission or bonus.

• Professional Appearance: Colleague uniform provided.

Ready to be the welcoming face of John Clark on Weekends?

Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK will be required upon application.

Benefits:Competitive salary and brilliant benefits