Part-Time Weekend Showroom Customer Experience Host

Arnold Clark; St Helens; On-site; GBP 9,000 - 13,000; Part time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access 24/7 (Simplyhealth)

Pension scheme

Maternity & paternity packages

Training & progression

Job summary

Arnold Clark is recruiting a part-time Receptionist/Customer Experience Host for our Renault/Dacia branch in St Helens. You will greet customers, answer calls, and handle daily admin with a friendly, professional approach.

A welcoming face who supports showroom standards and team collaboration. The role emphasizes delivering excellent service, maintaining a tidy customer area, and engaging with customers both in person and on the phone.

Qualifications

• Customer-focused and able to greet customers warmly and professionally.
• Comfortable handling enquiries from customers in person and over the phone.
• Willingness to learn and adapt to a retail showroom environment.

Responsibilities

• Act as first point of contact for customers in person and by phone.
• Answer calls and respond to enquiries efficiently and politely.
• Keep customer areas tidy and welcoming.
• Collaborate with other branch teams to support customer experience.
• Provide proactive, helpful service to all customers.

Skills

Telephone manner

Interpersonal skills

Customer service

Teamwork & independence

Multi-tasking

Tools

Microsoft Office

Excel

Job description

Arnold Clark is recruiting a part-time Receptionist/Customer Experience Host for our Renault/Dacia branch in St Helens. You will greet customers, answer calls, and handle daily admin with a friendly, professional approach.

A welcoming face who supports showroom standards and team collaboration. The role emphasizes delivering excellent service, maintaining a tidy customer area, and engaging with customers both in person and on the phone.